The customer and service provider portal enables automated, uniform and clearly structured communication between the parties involved, creates transparency about the respective status of orders and supports the deployment planning of mobile resources at personnel and machine level. Orders are answered via our dynamic catkin app. Exchanging information in real time saves your time and improves data quality. Integrated applications for working time recording and continuous invoice verification improve your working process..
Your entire order processing is significantly simplified by the transmission of planned and actual times as well as numerous other, freely configurable data. Because all parties involved in the process are able to track the order status in real time. Simple order types can be served, such as the transmission of a driving order, as well as complex order structures, such as wagon technical examinations including all necessary data such as sequence, landing control, etc. Feedback is communicated via smartphone or tablet. The online availability of all relevant data means that no valuable resources are wasted and costs are reduced sustainably.
Important information about the order, such as locations, work schedules or transport lists can be transmitted directly to the team. Feedback can be imported directly into your application via the catkin portal. This avoids multiple data entries and the processes are made more efficient at a high quality and security level. Ultimately, these effects also affect your working hours and costs.
With the help of the cTRANS cloud shipping system, you can assign your partners securely, quickly and clearly. All relevant information is immediately communicated easily via the catkin app. This means that all order data is available electronically and in real time. The advantage especially for your dispatcher is that he can do his day-to-day business quickly and safely and there is enough time for the special cases. At the same time, there is also the option of automatically giving the client an insight into the order status. Departure, arrival or transit times from defined waypoints can be set automatically and guarantee maximum transparency of your orders.
Our logistics platform continuously provides you with real-time information about the status in the intermodal pre- and post-run. At the same time, document distribution is ensured without system breaks. With catkin there is an opportunity to develop terminals from a cargo hub to an integrated information platform. The basis for this is the continuous optimization of existing processes by the portal being easy and uncomplicated to integrate into the existing IT landscape. With the help of catkin you increase your throughput, while waiting times and avoidable handling are drastically reduced and thus have a positive effect on your efforts.
The connection of all transport companies enables continuous, intermodal tracking - worldwide. The portal also has applications for planning all available mobile resources and thus for controlling the utilization. In the event of any discrepancies, the driver has an easy way to contact the dispatcher via app while the order is being processed and, if necessary, send photos as proof. This information remains visible in the order.