Control of mobile railway personnel


Client

TX LOGISTIK AG is one of the largest transport companies in European rail freight transport. Its services include transport networks, freight transport concepts and other solutions tailored to the industry. The focus is on combined transport, in the container and car transport sector.

The performance of these services involves a large proportion of mobile personnel and the number is growing steadily. In order to be able to control these services efficiently and not least for quality assurance purposes, these tasks must be monitored automatically. catkin creates an unbureaucratic solution with its order monitor for service providers.



„This transparency of the job information for the drivers involved puts the drivers in the position to communicate directly and fine-tune job handovers, consequences of delays etc. between them. That saved 50% of the incoming support calls to our European Control Center.“

Wolfgang Schüttler, Head of Operations Support and Performance Management, TX Logistik AG


Challenges

Growing number of mobile personnel

Monitoring and coordination of personnel with low bureaucracy

Replacement of manual billing and invoice verification


Solutions

catkin order monitor for service providers

Direct order placement, automatic order management, status reports, billing and invoicing

Standardized interface to railway ERP (ROMS – Rail Operation Management System)

Integration of own and external railway personnel via app, e.g. train drivers and wagon masters into the overall process


Website: www.txlogistik.eu